Privacy Policy
Last Updated: April 5, 2025
At PDF Lightning Processor ("we," "us," or "our"), your privacy matters. This Privacy Policy outlines how we collect, use, and protect your data when you use pdflp.com (the "Service") for file conversion, compression, and OCR. By using the Service, you agree to these terms.
1. Data We Collect
We collect minimal data to provide the Service:
- Uploaded Files: Files you upload (e.g., PDF, DOCX) are processed temporarily and deleted within 24 hours.
- Cookies: Used for session management and analytics via Google Analytics (e.g., tracking visits, not personal data).
- Payment Info: Premium subscriptions via Stripe collect payment details, which we don’t store—see Stripe’s Privacy Policy.
2. How We Use Your Data
Your data is used solely to:
- Process files for conversion, compression, or OCR as requested.
- Track usage anonymously via Google Analytics to improve the Service—learn more in our blog.
- Manage premium subscriptions securely through Stripe.
We don’t sell, share, or retain your data beyond what’s needed to deliver the Service.
3. Third-Party Services
We use trusted third parties:
- Cloudmersive: For DOCX-to-PDF conversions. See their Privacy Policy.
- Stripe: For payment processing. See their Privacy Policy.
- Google Analytics: For site analytics. See their Privacy Policy.
These services may process data per their policies, but we ensure minimal data sharing.
4. Data Security
We use reasonable measures (e.g., secure hosting on Heroku) to protect your data. However, no online service is 100% secure—upload at your own risk and back up files before use.
5. Data Retention
Uploaded files are deleted within 24 hours of processing. Cookies expire after 1 year. Premium subscription data (e.g., Stripe ID) is kept while your account is active.
6. Your Rights
You can:
- Stop using the Service anytime.
- Request data deletion (e.g., premium account info) by emailing [support@pdflp.com].
- Opt out of analytics via browser settings (e.g., Do Not Track).
7. Changes to This Policy
We may update this Privacy Policy, effective upon posting. Check back here or our blog for updates.
8. Contact Us
Questions? Reach us at [support@pdflp.com] for privacy concerns or explore our file tools.